1. Click below on "DOWNLOAD" under your operating system (Windows or Mac).
2. Open the downloaded file in your downloads and accept the terms. You will now see "Your ID."
If you don't succeed, click here to watch an instructional video.
3. Call our helpdesk on 02/380.23.32 (option 3 – option 1), or a direct number that you have received (managed services).
4. Keep your ID at hand and explain your issue.
Do you use Windows, click below on "Download"
After downloading, look in your downloads and open this file
Do you use Mac, click below on "Download"
After downloading, look in your downloads and open this file